Managed services

We provide proactive support and fast response times for a capped price.
Consider us your managed IT department and personal IT staff, but for a fraction of the cost.

Managed IT services (fixed price IT support)

With our managed IT services, we provide proactive support and fast response times for a capped price.

Consider us your managed IT department and personal IT support staff, but for a fraction of the cost. With no surprise expenses, you can budget for a total IT solution with confidence.

Is a fixed fee suitable for my business?

Our fixed fee model is the ideal solution for companies with limited in-house IT resources. After an initial one-time stabilisation of your system environment, our managed IT services package covers all faults, errors and basic administration.

Package inclusions

Proactive support by phone, remote control and on site.
Active monitoring of servers and Internet connections.
Guaranteed response times.
Password changes, user account creation and management.
Monthly reports of support incidents on request.
Monthly system performance statements on request.
Software updates.

Stabilisation inclusions

Standardisation of server installation.
Installation of 24×7 monitoring agent on servers.
Application of system service packs and hot fixes.
Automated Scheduled Disaster recovery image backup of each server.
Installation of remote control facilities.
Tackling any errors reported by users.
Automated real-time Virus detection and removal.
Regular, scheduled backups to the cloud.

What our customers say

A full suite of IT services for every business

We provide a "one stop shop" for all of your technology needs. Contact us today to find out more about how we can help your business improve efficiency and become more profitable.