Managed IT Services

Fixed Monthly Managed IT Support

With our Managed IT Services, we provide proactive support and fast response times for a capped price.

Consider us your Managed IT Department and Personal IT Support Staff, but for a fraction of the cost. With no surprise expenses, you can budget for a total IT Solution with confidence.

Gain access to our team of highly qualified and friendly technicians, who support your IT operations when you need it most – offering on-site and remote IT support services to make sure your work isn’t delayed due to outages.

What’s Included in our Fixed Monthly Managed IT Support:

Managed Monthly Support Service

Remote Helpdesk

Onsite Support

Service Coordination

Vendor Liaison

Hardware Lifecycle

CIO Services

Is Managed IT Right For Your Business?

Our fixed fee model is the ideal solution for companies with limited in-house IT resources. After an initial one-time stabilisation of your system environment, our Managed IT Services package covers all faults, errors and basic administration.

Package Inclusions

Proactive support by phone, remote control and on site.
Active monitoring of servers and internet connections.
Guaranteed response times.
Password changes, user account creation and management.
Monthly reports of support incidents on request.
Software updates.

Stabilisation inclusions

Standardisation of server installation.
Installation of 24/7 monitoring on servers.
Application of system service packs and hotfixes.
Automated Scheduled Disaster recovery image backup of each server.
Installation of remote control facilities.
Investigating any errors reported by users.
Automated real-time virus detection and removal.
Regular, scheduled backups to the cloud.

Frequently Asked Questions

How much does Managed IT cost?

Every business is different, so Managed IT pricing depends on your size, infrastructure and support requirements. Capital IT offers competitive fixed monthly support plans with transparent pricing, flexible finance options and no hidden costs. Contact us for a tailored quote.

Do you support Microsoft 365?

Yes. Capital IT provides comprehensive Microsoft 365 services for businesses across Brisbane, including migration, licensing, configuration, security, email, Microsoft Teams, SharePoint and ongoing support. Whether you’re implementing Microsoft 365 for the first time or looking to optimise your existing environment, our specialists ensure your systems remain secure, reliable and productive.

Do you provide onsite support?

Absolutely. While many issues can be resolved quickly using secure remote support, our experienced technicians also provide onsite IT support throughout Brisbane and surrounding suburbs whenever hands-on assistance is required. We work as an extension of your business, delivering responsive support that keeps your operations running smoothly.

Can you replace our current IT provider?

Yes. Transitioning to Capital IT is a straightforward process that we manage on your behalf. We work closely with your existing IT provider to ensure a smooth handover with minimal disruption to your business. From Microsoft 365 and cloud services to servers, networking and cybersecurity, we’ll ensure your technology continues operating seamlessly throughout the transition.

Do you offer fixed monthly pricing?

Yes. Our Managed IT Services are available through transparent fixed monthly support plans tailored to your business requirements. With predictable monthly costs, proactive monitoring and ongoing maintenance included, you can budget confidently without worrying about unexpected IT expenses. Flexible finance options are also available for eligible businesses.

Do you support businesses across Brisbane?

Yes. Capital IT supports small and medium-sized businesses throughout East Brisbane, Logan and surrounding suburbs. Whether you operate from a single office or multiple locations, our team provides responsive Managed IT Services, Microsoft 365 support, cybersecurity, cloud solutions and strategic IT consulting to help your business remain secure, productive and ready for growth.

Why choose Capital IT over other Managed IT providers?

Capital IT combines the expertise of an experienced Managed IT provider with the personalised service of a local Brisbane team. Rather than hiding behind lengthy ticket queues, you’ll speak directly with knowledgeable IT specialists who understand your business. Our proactive approach focuses on preventing problems before they impact your operations, helping your team stay productive while providing predictable monthly costs, responsive support and trusted technology advice.

Reviews

Write a Review

We are delighted to endorse Capital IT, having worked with Sav and his team for a number of years. They are one of the most knowledgeable, proactive and responsive IT providers in Brisbane.

What sets Capital IT apart is that they don’t simply fix problems when they arise. They pro-actively work to prevent issues before they impact your business. Their team is diligent, highly skilled and genuinely invested in their clients’ success. Response times are excellent, communication is clear, and they consistently provide practical advice that aligns with business objectives rather than just technical requirements.

For professional service firms and growing businesses with 20+ staff, particularly legal practices, architects, consultants, digital marketing and SaaS organisations, Capital IT offers a level of expertise and strategic support that is difficult to find. They understand that reliable technology is critical to productivity, client service and business continuity, and they deliver solutions that reflect those realities.

The leadership of Sav Joannou deserves special recognition. Sav has built a team of passionate professionals who genuinely care about their clients and take pride in delivering exceptional service. That culture is evident in every interaction with the Capital IT team. They are approachable, accountable and always willing to go the extra mile when needed.

If you’re looking for a trusted IT partner rather than just another IT supplier, I would highly recommend Capital IT. Their professionalism, technical expertise and commitment to client success make them an invaluable extension of any business.

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Wynnes Digital Services

Sav, Jack and the Capital IT are beyond incredible. I have never worked with such a personable IT company that always looks after your business needs so well. Nothing it too much trouble and Sav always finds an answer. I would highly recommend Sav. Georgina eNurse

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Georgina Terepai

Sav and the team at Capital IT have been a great help to our business in the last year, providing fast and reliable service.

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Laura Blinco

We have been using Capital IT Solutions for two years now and I can honestly say that Sav and his team always go the extra mile. They return calls super quickly. They are polite and helpful. They fix things properly the first time and Sav takes emergency calls after hours, which is really helpful for our business because we work on weekends.
I highly recommend Sav and his team.

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Abwella Abwella

Sav is a great business owner and has a responsive and efficient team. We run a medium sized home care business and had 2 previous IT providers but will never change now we have found Capital.

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Myles Beaufort

We recently switched our business email hosting and used Capital IT Solutions. The process worked extremely well and we encountered a professional and very committed service. Sav and his team were flexible, explained things well and managed our transition to their tenancy quickly. A lot of us are using Apple computers and they were able to assist us well connecting to Microsoft services. We will certainly use them again.

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Serge Loode